Copyrighted by Lorna Tedder. Originally published in Passion to the Third Degree .

I decided to download a couple of ringtones but start with just one to make sure the downloads to my new pda-phone went through okay. It didn’t. So I called customer service while I worked on outsourcing some jobs online to my virtual assistants.

The Long-Awaited Honest-to-God Secret to Being Happy

I spent about 45 minutes on the phone with a really charming guy who walked me through all the protocols while I played “stump tech support.”

Finally, finally, it worked.

The guy said, “Great! I’m going to consider this resolved and if you don’t mind, may I ask which ringtone you selected?”

“Sure,” I said. “An old fav from my teen years. AC/DC’s ‘You Shook Me All Night Long.’”

“An excellent choice!” he said. Then he lowered his voice. “Especially if you put it on vibrate.”

Ahem. I guess we know what Cingular/AT&T will be adding to their nextpda-phones!


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